Chatbot Developer
2024-07 — Present
Remote
Current
Responsibilities
- Architected **LangGraph-based multi-agent workflow** replacing legacy **AWS Lex/ Lambda** system.
- Improved **maintainability** and **control flow** across the entire conversational AI pipeline.
- Evaluated **6 latency reduction approaches** (keyword matching, semantic search, hybrid methods), selecting **few-shot** prompted intent-based navigation as the optimal strategy.
- Integrated **Groq inference**, reducing response latency by **~65%** (6s → 1.5–2s)
- Implemented **audio response caching strategy**, achieving an additional **0.5s latency reduction**.
- Improved **real-time voice UX**, validated across **100+** test runs.
- Designed and deployed **conversational AI systems** integrating **Meta Developer Platform**.
- Led **architecture decisions** involving **latency tradeoffs**, **token cost analysis**, and **scalability**.